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Customer Satisfaction: Hutch.pk prioritizes customer happiness and satisfaction.
Comprehensive Exchange Policy: If the product does not match your order, is not as described, or arrives with a defect, you can request a replacement within 7 days of delivery.
Conditions for Exchange: Exchanges are only accepted for defects or discrepancies, not for change of mind.
Return Process: Notify us via email at info@hutch.pk with your order ID, and return the product within 7 days.
Product Condition: Ensure the product is unused, undamaged, and in its original packaging, including all documentation and accessories.
Customer Responsibility: Return shipping costs are borne by the customer.
No Refunds: Hutch.pk does not offer refunds or money-back guarantees.
Exclusions: Minor stitching issues and dye bleeding are not considered defects.
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